Customer Support

If you need help with your Beacon Pro+ Account, you can chat, call or email our customer support team. We are here to help Monday – Friday 7 AM to 7 PM.

Live Chat

Customer Support is available for Live Chat Monday – Friday 7am to 7pm

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Beacon Pro+ is a self-service website developed for Customer of Beacon Roofing Supply.

Beacon Pro+ gives you 24/7 access to your Beacon Roofing Supply Account and provides services to make your business more effective. Once you are logged in you can:

  • Search or browse our massive online catalog
  • View product pricing
  • Place an online order to your local Branch
  • View previous orders
  • Check order status
  • And much more

Signing up for an account is easy. Click Here and fill out the form. Once this form has been completed, someone will follow up from your local branch to finish the account signup process.

Only customers with a Beacon Roofing Supply Account can place orders on Beacon Pro+. No other forms of payment are accepted at this time.

If your account is setup you should have received an automatic email with a link to setup your password. IF you got this email, but the link has expired, please visit the loging page an click on forgot your password. Once you complete the form the system will send you an email to set your password.

If you have not received an email to set your password, contact customer support. Those are:

  • Minimum 7 characters
  • One Cap
  • One Number
  • No Special Characters

Visit the main login page at beaconproplus.com and click on the Forgot your Password link. Complete the form on the next page and a new like will be sent to your email address.

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